Earning Cash Back
- How long does it take for my Basic / Premier Cash Back to become available to withdraw?
- Can I shop in a merchant located in a different country?
- Are any purchases not eligible for Cash Back?
- Is there a limit on the Cash Back I can earn?
- Why don't I see a percentage listed for the shop or category I plan on visiting?
- A merchant I previously shopped at is no longer displayed on your site. Can I still earn Cash Back for shopping there?
Monthly Loyalty Reward
- How do I inquire about a purchase that does not appear in my account?
- How can I check the status of my missing purchase request?
- Why won't the system allow me to submit my missing purchase request?
- How long does it take for my missing purchase request to be resolved?
- Why was my missing purchase request declined?
SaveMate® Browser Extension
- What is the SaveMate® Browser Extension?
- How do I download the extension?
- Where do I find the SaveMate® Browser Extension after installation?
- How do I shop with the SaveMate® Browser Extension?
- Does it work on mobile?
- Are all stores available within the SaveMate® Browser Extension?