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  1. BSP Rewards Customer Support
  2. Earning Cash Back

Earning Cash Back

Shopping

  • How long does it take for my Basic / Premier Cash Back to become available to withdraw?
  • Can I shop in a merchant located in a different country?
  • Are any purchases not eligible for Cash Back?
  • Is there a limit on the Cash Back I can earn?
  • Why don't I see a percentage listed for the shop or category I plan on visiting?
  • A merchant I previously shopped at is no longer displayed on your site. Can I still earn Cash Back for shopping there?
See all 11 articles

Monthly Loyalty Reward

  • How does the monthly loyalty reward work?
  • How long does it take for my monthly loyalty reward to appear?
  • When will my monthly loyalty reward be available for withdrawal?
  • Why didn't I earn a monthly loyalty reward last month?

Missing Purchases

  • How do I inquire about a purchase that does not appear in my account?
  • How can I check the status of my missing purchase request?
  • Why won't the system allow me to submit my missing purchase request?
  • How long does it take for my missing purchase request to be resolved?
  • Why was my missing purchase request declined?

SaveMate® Browser Extension

  • What is the SaveMate® Browser Extension?
  • How do I download the extension?
  • Where do I find the SaveMate® Browser Extension after installation?
  • How do I shop with the SaveMate® Browser Extension?
  • Does it work on mobile?
  • Are all stores available within the SaveMate® Browser Extension?
See all 8 articles
BSP Rewards Customer Support
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